When conflicts arise our basic instinct is to fight or flight!

Every party has a position and tries to ensure their position takes the day. No care is taken of the opponents feelings, needs or wants! After all this is WAR!

The truth is ALL conflicts are fundamentally based on emotions( e.g.  Anger, Hurt, Revenge, Insecurity, Unfair treatment , suspicion) etc, lack of proper or efficient communication and personal interest. Some may be related to the dispute at hand but often not.

To resolve  the underlying issues aforestated will resolve  the root cause of the conflict and repair the relationship. A WIN -WIN solution that renders the relationship intact.

To enforce one party’s right is a WIN- LOSE outcome and one party is always dissatisfied!

So in business, workplace and family relationships the best way to solve a dispute is mediation.

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